Media Operations System

Communications

Every listener interaction in one place — texts, emails, requests and calls.

Text Messages

Two-way SMS lets listeners contact your studio instantly. Share a number using keywords (e.g. "STUDIO" or your station name) to keep costs down, or opt for a dedicated number for £100/year. Standard UK mobile rates apply — no premium short codes.

Email Integration

Give your team access to the studio inbox directly from the system. Control which members can see it and restrict access to live show hours only — perfect for keeping the inbox manageable.

Music Requests

Add a request form to your website and capture dedications directly into the system. If the listener provides their email or mobile, they get an automatic notification when their request is likely to be played.

Call Logging

Keep track of phone calls in a busy studio without the juggling act. Call takers record details quickly so the presenter has a combined list of all calls — even from a different room or an outside broadcast location.

Studio Inbox

All inbound texts, emails, requests and call logs appear in a single combined list within the show prep page. Fewer tabs, less switching — everything the presenter needs in one place during a live show.

Competitions

Run competitions with a listener entry form on your website. Entries come straight into the system for your team to manage, complete with winner tracking — important for Ofcom compliance on cash prizes.

Part of The Full Monty package

Communications features are included in the Full Monty package. View pricing or get in touch to find out more.