The Media Operations System blog contains tips and advice on the various tools within the system as well as wider advice about radio stations.
Posted: 2nd July 2018
Looking for an easy way to log faults and keep everyone updated? The Media Operations System makes it a doddle for everyone to log faults and for updates to be provided to track the fault until resolution.
Every user has the ability to log faults, from the minor problems (we include running out of coffee as minor despite it's impact) to major issues affecting the stations ability to broadcast.
Once a fault has been logged these can be assigned to a user who can provide updates on the progress until the issue is resolved and the fault closed down. Notes can be added that can either be visible to all or just those involved.
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